Terms of Service
These Terms and Conditions (“Terms”) govern the services provided by Dreamward Limited (“we”, “us”, “our”) to individuals or entities wishing to sell a property to us (“the Seller”, “you”) or purchase a property from us (“the Buyer”, “you”).
1. Our Services
1.1. We are a real estate company operating in the United Kingdom. Our primary services are:
Buying Properties: We make direct offers to purchase residential properties from sellers.
Selling Properties: We sell properties that we own or have the rights to sell.
Part A: When We Buy A Property From You
2. The Purchase Process & Timescales
2.1. We aim to complete the purchase of your Property within 8 weeks from the date you formally accept our offer and instruct solicitors.
2.2. The 8-week completion timescale is a target, not a guarantee. The actual completion date is dependent on the efficient progression of the legal process and can be subject to delays.
2.3. You acknowledge that the time required for completion can be affected by factors outside of our direct control. These factors include, but are not limited to:
Funding: Delays in securing our funding, whether from our own cash reserves or from external lenders (see section 2.5).
Lender Requirements: Delays in receiving information or redemption statements from your existing mortgage lender.
Conveyancers: The speed and efficiency of both our and your appointed solicitors or conveyancers.
Property Searches: The time taken for local authorities and other bodies to return the necessary property search results.
Legal Complexity: Unforeseen legal issues, such as defects in the title, missing documentation, or complexities related to leasehold properties.
Third-Party Delays: Delays caused by other parties, any managing agents, or freeholders.
2.4. We will not be held liable for any financial loss, damages, or costs incurred by you as a result of a delay in the completion date.
2.5. Funding: You acknowledge and agree that we are entitled to apply for and use external funding to finance the purchase of your Property. This funding may include, but is not limited to, mortgage finance and/or bridging loans. The successful acquisition of such funding may be a condition of the purchase.
3. Offers, Valuations & Surveys
3.1. Our initial offer is based on the information you provide and our own market research.
3.2. All formal offers are “subject to contract and survey“. We reserve the right to arrange for an independent RICS (Royal Institution of Chartered Surveyors) valuation or survey of the Property.
3.3. We reserve the right to revise or withdraw our formal offer based on the findings of the valuation report, survey, our ability to secure funding, or any adverse information that comes to light during the legal due diligence process.
4. Assignment and Third-Party Purchase
4.1. You agree that we, at our sole discretion, have the right to market the Property to third-party buyers after our offer has been formally accepted by you.
4.2. We are entitled to nominate a replacement purchaser (a third party) to purchase the Property instead of us.
4.3. Should we nominate a replacement purchaser, you agree to enter into a contract to sell the Property to this nominated third party.
4.4. The purchase price you receive will be the exact amount agreed in your original sale agreement with us. You will not be entitled to any part of an increased price that the replacement purchaser may pay. The difference between your agreed sale price and the final price paid by the replacement purchaser will be retained by us as compensation for our services.
5. Seller’s Obligations
5.1. To facilitate a timely completion, you agree to:
5.1.1. Provide accurate and complete information about the Property.
5.1.2. Appoint or authorise us to appoint a solicitor or licensed conveyancer promptly.
5.1.3. Complete and return all necessary legal paperwork in a timely manner.
5.1.4. Cooperate fully with the appointed solicitor(s) and provide any requested documentation without undue delay.
Part B: When You Buy A Property From Us
6. Property Sales
6.1. Property Particulars: Any marketing materials, descriptions, dimensions, or floor plans we provide are for guidance only. While we make every effort to ensure they are accurate, they do not constitute a contract, part of a contract, or a warranty. Buyers must rely on their own inspection and legal due diligence.
6.2. Viewings: Unless otherwise specified, all viewings are strictly by appointment only.
6.3. Offers: Any offer you make to purchase a property from us is subject to contract. No agreement is legally binding until contracts are formally exchanged.
6.4. Buyer’s Responsibility: It is the Buyer’s responsibility to conduct their own surveys and investigations and to instruct a solicitor to carry out all necessary legal due diligence before committing to a purchase.
Part C: General Conditions
7. Legal Costs
7.1. When buying a property from us, the Buyer will be responsible for their own legal costs unless otherwise agreed in a formal written offer.
8. Limitation of Liability
8.1. Our liability is limited to any express obligations set out in the formal sale contract once exchanged. We are not liable for any indirect or consequential loss, loss of profit, or costs you may incur before the exchange of contracts.
9. Data Protection
9.1. We will process your personal data in accordance with our Privacy Policy and the UK General Data Protection Regulation (UK GDPR).
10. Governing Law & Jurisdiction
10.1. This agreement and any dispute or claim arising out of it shall be governed by and construed in accordance with the law of England and Wales.
10.2. Should any dispute arises, all parties will endeavour to resolve the dispute through negotiation. If such negotiation fails or does not resolve the dispute, any party is entitled to seek mediation / arbitration / court proceedings in accordance with the laws of England and Wales.